Frequently asked questions.

Yes — if we supply and install the gate and automation together, installation is completely free with no additional charge.

We can automate gates manufactured or installed by another company for a flat installation charge of ₹4,000, which covers motor installation, control panel installation, rack/arm installation, alignment, testing and commissioning. Any gate modifications, welding, fabrication, electrical or civil work needed first are charged separately.

Every gate includes complete fabrication, powder coating, standard hardware and a quality inspection before dispatch. Our automation packages add the STANSV motor, control panel, two remote controls, mounting brackets, rack/drive accessories where applicable, installation, testing, commissioning, a customer demonstration and a one-year warranty.

Standard gates take 14–21 working days, custom gates take 21–35 working days, and large projects follow the schedule agreed for that project.

Both the automation system and manufacturing defects are covered for 1 year from installation. The warranty covers manufacturing defects only.

Accidents, physical damage, fire, flood, lightning, power surges, improper usage or maintenance, unauthorized repairs, customer modifications, and damage caused by civil movement are all outside warranty coverage.

No — all prices are exclusive of GST unless specifically mentioned, and GST is charged extra at the time of invoicing.

Quotations are valid for 15 days. After that, pricing may change due to fluctuations in steel, imported components and transportation costs.

Not unless it's specifically mentioned in your quotation. Civil work, electrical wiring, masonry, PCC/foundation, painting and finishing work are the customer's responsibility unless we've explicitly included them.

Clear access to the installation site, an electrical power supply, a proper foundation, a level installation area, adequate drainage, and your final approved dimensions before we begin fabrication.

Since every product is custom manufactured, advance payment is non-refundable once production has started, cancellation before production may incur administrative charges, and custom-made products can't be returned.

Yes — phone support, video support, and site visits (chargeable if outside warranty). Annual Maintenance Contracts (AMC) are also available.

Transportation is extra unless specifically mentioned in the quotation, and unloading at site is arranged by the customer unless included in the quotation.